BSBLDR511 How Emotionally Intelligent Are You Feedback

How Emotionally Intelligent Are You - Feedback?

Source: Adapted from Mindtools - https://www.mindtools.com/pages/article/ei-quiz.htm#groups Instructions

Evaluate each statement as you recognise your colleague.  Once you've finished take a look at your friends areas of strength and areas to improve. (The score will become evident later)

No:

Statements to answer

Not

at all

Rarely

Sometimes

Often 

Very often

SCORE

1.

My colleague can recognize their emotions as they experience them.

           

2.

My colleague loses their temper when they feel frustrated.

           

3.

My colleague is a good listener.

           

4.

My colleague knows how to calm themselves down when they feel anxious or upset.

           

5.

My colleague enjoys organizing groups.

           

6.

My colleague finds it hard to focus on something over the long term.

           

7.

My colleague finds it difficult to move on when they feel frustrated or unhappy.

           

8.

My colleague is aware of their strengths and weaknesses.

           

9.

My colleague avoids conflict and negotiations.

           

10.

My colleague doesn’t appear to enjoy their work.

           

11.

My colleague asks people for feedback on what they do well, and how they can improve.

           

12.

My colleague sets long-term goals and reviews their progress regularly.

           

13.

My colleague finds it difficult to read other people's emotions.

           

14.

My colleague struggles to build rapport with others.

           

15.

My colleague uses active listening skills when speaking to me.

           

Score Interpretation

Psychologist Daniel Goleman identified five elements that make up emotional intelligence. These are:

  • Self-awareness.
  • Self-regulation.
  • Social skills.

Each statement above is related to one of these elements. Go back and give your colleague a score for each answer. Scoring system

Not at all = 1

Rarely = 2

Sometimes = 3 Often = 4

Very often = 5

For example, if you said very often to statement 1, then give a score of 5 :

No:

Statements to answer

Not

at all

Rarely

Sometimes

Often 

Very often

SCORE

1.  

people can recognize their emotions as they experience them.

5

Keep doing this until you have a score for each statement.

Look at the breakdown below. This tells you which question relates to which element. So, if you scored 5 points for each question 1,8 and 11 you can be assured that your colleague has a high EQ in the element of self- awareness. 

Statement number

Score

Element

How to improve

1

Self-awareness

Goleman explained that people with high self-awareness are "aware of their moods as they are having them."

To increase self-awareness, keep a journal in which you write about and analyze the emotional situations you experience from day to day.

You also need to understand your strengths and weaknesses to build self-awareness. Do a personal SWOT analysis, and ask for feedback from your boss, friends, and trusted colleagues to find out how you can improve further.

8

11

total

2

Self-Regulation

Self-regulation is about staying in control. To develop your skills in this area, learn how to manage your emotions effectively.

If you often get angry, note what triggers this feeling, and think about why this happens. Use techniques such as deep breathing to calm yourself down and give yourself time to pause before you respond to emails or requests, so that you don't say something that you'll later regret. 

You may also be affected by other negative feelings and emotions, such as anxiety and stress. So, do what you can to manage these feelings effectively.

Accountability is another important element of self-regulation. Take responsibility for your actions and behaviours, and make sure that these align with your values.

4

7

total

6

Motivation

Self-motivation is strongly affected by your emotions. When you're distracted by your emotions, you may find it hard to see tasks through.

Boost your motivation levels by developing self-discipline, and by looking for and celebrating small wins – simple jobs that, when you've completed them, give you a sense of achievement.

Also, set yourself longer-term goals. When you decide what you want to achieve, you'll focus on what really matters to you. This can be highly motivating, especially when you connect personal goals with career-related ones.

10

12

total

Document Name: BSBLDR511 How EQ are you 

Version: 1

Modified by: Beth Tootell

Modified on: 3/3/2020

     

If you're still struggling to get motivated in your current role, take some time to rediscover your purpose.

3

 

Empathy

Empathy is the ability to recognize other people's emotions and understand their perspectives. Goleman calls this aspect of EI "the fundamental people skill."

To develop empathy, start by simply thinking about other people's viewpoints. Imagine how they may be feeling and use active listening skills to understand them fully when they express their emotions to you.

Try not to interrupt or talk about your own feelings during the conversation. Look at their body language, too: it can tell you a lot about their emotions. If you watch and listen to others, you'll quickly become attuned to how they feel. 

13

 

15

 

total

 

5

 

Social Skills

Even if you're not a natural "people person," it is possible to develop better social skills.

Work on developing trust and rapport with people – this is an essential part of building good working relationships.

Don't shy away from negative situations, either. Learn how to deal with conflict and other difficult situations effectively.

If you're uncomfortable with social situations, work on building self-confidence. Start slowly, but then look for opportunities to practice your skills with bigger groups. For example, you could offer to attend conferences on behalf of your team.

9

 

14

 

total

 

hihi

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