SITXWHS003 Implement and monitor work health and safety practices
Assessment
Unit description
This unit describes the performance outcomes, skills and knowledge required to implement predetermined work health and safety practices designed, at management level, to ensure a safe workplace. It requires the ability to monitor safe work practices and coordinate consultative arrangements, risk assessments, work health and safety training, and the maintenance of records.
The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation.
TASK a – Short answer
Instructions: · You are to answer all questions. · Read each question carefully. · Ensure you have provided all required information. |
Section 1: Provide information on health, safety and security
Q1: List five (5) examples of the type of health, safety and security information that you must provide to staff in your workplace.
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Satisfactory ☐ Unsatisfactory ☐
Q2: List four (4) things an employer must do in regards to their duty of care.
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4. |
Satisfactory ☐ Unsatisfactory ☐
Q3: What are the employee’s duties and obligations as defined by law?
Satisfactory ☐ Unsatisfactory ☐
Q4: List three (3) potential consequences of not following WHS policies and procedures.
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2. |
3. |
Satisfactory ☐ Unsatisfactory ☐
Q5: List four (4) ways you can make current work health and safety information readily accessible to staff.
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4. |
Satisfactory ☐ Unsatisfactory ☐
Section 2: Monitor safe work practices
Q6: What three (3) things must you monitor when checking for staff compliance with WHS matters?
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3. |
Satisfactory ☐ Unsatisfactory ☐
Q7: List four (4) WHS policies or procedures commonly used by organisations to manage work health, safety and security.
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4. |
Satisfactory ☐ Unsatisfactory ☐
Q8: List three (3) safe work practices that might apply to a tour desk attendant.
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3. |
Satisfactory ☐ Unsatisfactory ☐
Q9: List four (4) questions you can ask to help you monitor compliance with safe work practices.
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Satisfactory ☐ Unsatisfactory ☐
Q10: What should you do when you identify an issue of non-compliance with work health and safety procedures and safe work practices?
Satisfactory ☐ Unsatisfactory ☐
Q11: Why is it important to maintain close contact with day-to-day operations?
Satisfactory ☐ Unsatisfactory ☐
Section 3: Coordinate consultative arrangements for the management of health, safety and security issues
Q12: Why is it important to consult with staff about health, safety and security issues?
Satisfactory ☐ Unsatisfactory ☐
Q13: List five (5) ways you can consult with staff and provide them the opportunity to contribute their views on current and future work health and safety management practices.
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Satisfactory ☐ Unsatisfactory ☐
Q14: List five (5) situations when you are legally required to take a systematic approach to WHS consultation.
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Satisfactory ☐ Unsatisfactory ☐
Q15: List three (3) roles and responsibilities of an HSC?
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2. |
3. |
Satisfactory ☐ Unsatisfactory ☐
Q16: What is the primary role of an HSR?
Satisfactory ☐ Unsatisfactory ☐
Q17: What should you do when a health, safety or security issue is brought to your attention?
Satisfactory ☐ Unsatisfactory ☐
Section 4: Implement and monitor procedures for identifying hazards, and assessing and controlling risks
Q18: What are the four (4) steps to risk management?
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Satisfactory ☐ Unsatisfactory ☐
Q19: List four (4) situations when you should coordinate scheduled hazard identification activities.
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4. |
Satisfactory ☐ Unsatisfactory ☐
Q20: What is a hazard?
Satisfactory ☐ Unsatisfactory ☐
Q21: List three (3) hazards that relate to work practices.
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2. |
3. |
Satisfactory ☐ Unsatisfactory ☐
Q22: List three (3) List three security hazards.
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3. |
Satisfactory ☐ Unsatisfactory ☐
Q23: List three (3) psychosocial hazards.
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3. |
Satisfactory ☐ Unsatisfactory ☐
Q24: What should you do whenever a hazard is brought to your attention by another worker?
Satisfactory ☐ Unsatisfactory ☐
Q25: What is a risk assessment?
Satisfactory ☐ Unsatisfactory ☐
Q26: The code of practice for managing WHS risks recommends you undertake a risk assessment in certain situations. List two (2) of these situations.
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2. |
Satisfactory ☐ Unsatisfactory ☐
Q27: Why is it important to involve others when coordinating and participating in risk assessments?
Satisfactory ☐ Unsatisfactory ☐
Q28: What is risk control?
Satisfactory ☐ Unsatisfactory ☐
Q29: What is the hierarchy of risk control from most to least effective?
Satisfactory ☐ Unsatisfactory ☐
Q30: Who should take action to implement risk control methods?
Satisfactory ☐ Unsatisfactory ☐
Q31: List two (2) reasons why it’s important to monitor and review the effectiveness of control measures.
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2. |
Satisfactory ☐ Unsatisfactory ☐
Q32: What should you do if you identify any inadequacies in control measures?
Satisfactory ☐ Unsatisfactory ☐
Section 5: Implement and monitor health, safety and security training
Q33: How can you identify WHS training needs for your team?
Satisfactory ☐ Unsatisfactory ☐
Q34: You are organising health and safety training for your kitchen staff as you have noticed an increase in burn accidents. You have organised a one-day session at an external training provider specialising in health and safety in a commercial kitchen. What arrangements do you need to make to ensure the training happens?
Satisfactory ☐ Unsatisfactory ☐
Q35: The kitchen staff have all attended the health and safety training in kitchen safety. How will you monitor if the training was effective?
Satisfactory ☐ Unsatisfactory ☐
Q36: You have noticed that the apprentice chef is still having some issues following the safety procedures to prevent burns. What do you do to ensure he follows these procedures?
Satisfactory ☐ Unsatisfactory ☐
Section 6: Maintain WHS records and reports
Q37: When completing a WHS incident report or risk identification, what procedures do you need to follow?
Satisfactory ☐ Unsatisfactory ☐
Q38: What information can you refer to in order to provide reliable and timely management of workplace health, safety and security issues?
Satisfactory ☐ Unsatisfactory ☐
Q39: List three (3) ways you can minimise waste when creating and maintaining WHS records and reports?
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Satisfactory ☐ Unsatisfactory ☐
TASK b – project |
Learner assessment guide and evidence
This assessment requires you to:
You are required to do the following:
Task 1: Complete a risk assessment
You are required to complete a risk assessment in your workplace or a simulated workplace.
You are required to identify risks in the workplace related to the following situations:
You are then required to complete a risk assessment matrix based on these risks to assess the risks from most important to least important to address.
Place the risks you identified on the risk assessment matrix and prioritise at least three (3) of these in order from most important to least important to address.
Risk Assessment Template
Potential hazard |
Who is at risk? |
Existing control measures |
Preventative measures |
Responsibilities |
Risk matrix
CONSEQUENCES |
Very high severity 4 |
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High severity 3 |
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Medium severity 2 |
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Low severity 1 |
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Low likelihood 1 |
Medium likelihood 2 |
High likelihood 3 |
Very high likelihood 4 |
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LIKELIHOOD |
Risk rating template
Risk |
Risk assessment equation |
Risk rating |
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Task 2: Question and answer
Q1: What tasks do you complete when organising a risk assessment?
Satisfactory ☐ Unsatisfactory ☐
Q2: What steps are involved in a risk assessment according to your organisation’s procedures?
Satisfactory ☐ Unsatisfactory ☐
Q3: Who is involved in a risk assessment in your organisation?
Satisfactory ☐ Unsatisfactory ☐
Q4: Explain any new preventative measures that you would implement for the three areas you identified in your risk assessment.
Satisfactory ☐ Unsatisfactory ☐
Task 3: Action plan
You are to create three (3) new workplace health and safety procedures based on the risk assessment you completed in Task 1.
These need to be related to:
You need to complete an action plan for the three new WHS procedures.
You need to include information about:
Complete the templates provided.
Satisfactory ☐ Unsatisfactory ☐
Action plan TEMPLATE
Date of plan: |
Name of person completing plan: |
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New WHS procedure |
Who is responsible for implementation? Include anyone who will need to assist and their job role. |
Areas and team members involved |
Timeframe for roll-out When will new procedures need to be fully rolled out? |
Training Provide a description and timeline for WHS training. |
Review When will the new procedure be reviewed for effectiveness? |
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Task 4: Communicate new procedures
You are to run a team meeting outlining the three (3) new procedures you identified in Task 3.
You will organise a suitable time for the meeting with your assessor and your team members.
During the meeting you must include the following:
You need to organise a meeting agenda and meeting invitations (as required in your organisation).
You need to use appropriate tools and documentation during the meeting, for example, a PowerPoint presentation, technological equipment (laptop, projector, etc.), handouts.
Copies of the agenda, PowerPoint presentations and handouts are to be given to the assessor prior to the meeting.
Conduct your team meeting.
Your assessor will use the provided checklist to assess your performance during the meeting.
Satisfactory ☐ Unsatisfactory ☐
Create a meeting
Meeting name: |
Meeting purpose: |
Participants
Participant name |
Reason for participation |
Meeting agenda
Date: |
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Meeting name: |
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Location: |
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Purpose statement: |
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Welcome statement: |
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Acceptance of previous minutes |
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Agenda item |
Presented by |
Duration |
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Name of agenda item. |
Name of person who will present agenda item. |
Assigned length of presentation and discussion. |
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General business |
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Next meeting: |
Learner practical checklist
You must complete the following tasks for this assessment |
Completion status |
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Yes |
No |
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Organised and distributed agenda. |
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Explained three new WHS procedures. |
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Used oral communication skills to explain WHS procedures and information on safe work practices. |
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Consulted with staff about new WHS procedures. |
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Listened to and used team feedback to identify ways to improve WHS procedures. |
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Provided an opportunity for staff members to contribute their views on current and future WHS management practices. |
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Outlined how and when the new WHS procedures would be rolled out. |
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Explained how the new procedures comply with WHS legislation or industry codes of practice/standards. |
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Explained any training that team members will undergo for the new procedures. |
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Task 5: Question and answer
Q1: Did your team have any concerns or issues with the new WHS procedures you are implementing? Briefly explain.
Satisfactory ☐ Unsatisfactory ☐
Q2: How could these issues be overcome?
Satisfactory ☐ Unsatisfactory ☐
Q3: What legislation or industry standards do your new procedures comply with?
Satisfactory ☐ Unsatisfactory ☐
Q4: What issues did you identify during the consultation process and what action did you take to resolve the issues?
Satisfactory ☐ Unsatisfactory ☐
Q5: Describe any feedback you’ve provided to management during or after the completion of your consultation activities in Task 4.
Satisfactory ☐ Unsatisfactory ☐
Q6: Did you have to alter your plan to accommodate changing needs of the workplace or employees? If so, describe how.
Satisfactory ☐ Unsatisfactory ☐
Q7: Were the consultative processes effective in identifying issues and communicating with staff? What improvements would you make for the future?
Satisfactory ☐ Unsatisfactory ☐
Task 6: Monitor WHS procedures
Implement the three WHS procedures that you identified in Task 3.
Satisfactory ☐ Unsatisfactory ☐
Date |
Issue identified |
Intended action |
Effectiveness? How do the existing procedures maintain the health, safety and security of team members? |
Recommendations Are there any recommendations for change? |
Task 7: Question and answer
Q1: What action do you need to take as a result of your monitoring?
Satisfactory ☐ Unsatisfactory ☐
Q2: How will you implement these actions? Include information about timelines.
Satisfactory ☐ Unsatisfactory ☐
Q3: Is there another area of WHS that you are concerned about after completing your monitoring activities? Explain. How will you respond to this?
Satisfactory ☐ Unsatisfactory ☐
Q4: How do you monitor the day-to-day effectiveness of WHS practices in maintaining the health, safety and security of personnel?
Satisfactory ☐ Unsatisfactory ☐
Task 8: Training evaluation
Satisfactory ☐ Unsatisfactory ☐
Training Needs Analysis
Employee: ___________________________________
Job role: ___________________________________
Task breakdown or skills/knowledge required to perform task |
Employee skills/knowledge displayed |
Competency demonstrated in this task? (Yes/No) |
Further training required? Yes/No |
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Task 9: Question and answer
Q1: Research two (2) possible providers for the training needs you identify. Include information on training costs and arrangements.
Satisfactory ☐ Unsatisfactory ☐
Q2: How long does it take to arrange and complete the training from the time the training need was identified?
Satisfactory ☐ Unsatisfactory ☐
Q3: Has training improved the employee’s work practices? If so, explain what you have observed. If not, describe what action you plan to take.
Satisfactory ☐ Unsatisfactory ☐
Task 10: Compliance
Source and collect the following completed documentation in your workplace. If you are unable to source them in your workplace, complete research online and locate them.
Your assessor will ask you about the purpose that each one is used for.
Present these to your assessor during a meeting or save and submit them to the LMS.
Satisfactory ☐ Unsatisfactory ☐
Task 11: Question and answer
Q1: Explain the conventions you should follow to complete these forms.
Satisfactory ☐ Unsatisfactory ☐
Q2: Which WHS legislation or codes of practice did you need to refer to or comply with when implementing and monitoring the WHS procedure in Tasks 3, 4 and 6? Explain.
Satisfactory ☐ Unsatisfactory ☐
Q3: What data can you collect in your workplace to see the effectiveness of WHS procedures?
Satisfactory ☐ Unsatisfactory ☐
Q4: How often should WHS documents be referred to, to check the effectiveness of WHS procedures?
Satisfactory ☐ Unsatisfactory ☐
Q5: You notice that some team members are not stacking the shelves correctly and according to work safety procedures in the storeroom. You have just seen some heavy items stored on top. What is your response? When would you deal with this issue?
Satisfactory ☐ Unsatisfactory ☐
Q6: You are looking through the WHS incident reports and notice that many of the forms are difficult to read due to the illegibility of the handwriting. It is really important for anyone to be able to read these documents in order to analyse the information in them. How and when would you deal with this issue?
Satisfactory ☐ Unsatisfactory ☐
Q7: What action can you take to minimise the use of printed materials and reduce waste when organising WHS documentation?
Satisfactory ☐ Unsatisfactory ☐
Q8: Explain the scheduled hazard identification activities that are required to be completed in your workplace according to workplace legislation.
Satisfactory ☐ Unsatisfactory ☐
Q9: WHS legislation specifies that hazard identification should occur in which situations? List four (4).
1. |
2. |
3. |
4. |
Satisfactory ☐ Unsatisfactory ☐
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