SITXWHS003 Implement and monitor work health and safety practices Assessment

SITXWHS003 Implement and monitor work health and safety practices

Assessment

Unit description

This unit describes the performance outcomes, skills and knowledge required to implement predetermined work health and safety practices designed, at management level, to ensure a safe workplace. It requires the ability to monitor safe work practices and coordinate consultative arrangements, risk assessments, work health and safety training, and the maintenance of records.

The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation.

TASK a – Short answer

Instructions:

·         You are to answer all questions.

·         Read each question carefully.

·         Ensure you have provided all required information.

Section 1: Provide information on health, safety and security

Q1:     List five (5) examples of the type of health, safety and security information that you must provide to staff in your workplace.

1.        

2.        

3.        

4.        

5.        

Satisfactory ☐    Unsatisfactory ☐

Q2:     List four (4) things an employer must do in regards to their duty of care.

1.        

2.        

3.        

4.        

Satisfactory ☐    Unsatisfactory ☐

Q3:         What are the employee’s duties and obligations as defined by law?

Satisfactory ☐    Unsatisfactory ☐

Q4:     List three (3) potential consequences of not following WHS policies and procedures.

1.        

2.        

3.        

Satisfactory ☐    Unsatisfactory ☐

Q5:     List four (4) ways you can make current work health and safety information readily accessible to staff.

1.        

2.        

3.        

4.        

Satisfactory ☐    Unsatisfactory ☐

Section 2: Monitor safe work practices

Q6:     What three (3) things must you monitor when checking for staff compliance with WHS matters?

1.        

2.        

3.        

Satisfactory ☐    Unsatisfactory ☐

Q7:     List four (4) WHS policies or procedures commonly used by organisations to manage work health, safety and security.

1.        

2.        

3.        

4.        

Satisfactory ☐    Unsatisfactory ☐

Q8:         List three (3) safe work practices that might apply to a tour desk attendant.

1.        

2.        

3.        

Satisfactory ☐    Unsatisfactory ☐

Q9:         List four (4) questions you can ask to help you monitor compliance with safe work practices.

1.        

2.        

3.        

4.        

Satisfactory ☐    Unsatisfactory ☐

Q10:      What should you do when you identify an issue of non-compliance with work health and safety procedures                 and safe work practices?

Satisfactory ☐    Unsatisfactory ☐

Q11:       Why is it important to maintain close contact with day-to-day operations?

Satisfactory ☐    Unsatisfactory ☐

Section 3: Coordinate consultative arrangements for the management of health, safety and security issues

Q12:       Why is it important to consult with staff about health, safety and security issues?

Satisfactory ☐    Unsatisfactory ☐

Q13:       List five (5) ways you can consult with staff and provide them the opportunity to contribute their views on    current and future work health and safety management practices.

1.        

2.        

3.        

4.        

5.        

Satisfactory ☐    Unsatisfactory ☐

Q14:       List five (5) situations when you are legally required to take a systematic approach to WHS consultation.

1.        

2.        

3.        

4.        

5.        

Satisfactory ☐    Unsatisfactory ☐

Q15:       List three (3) roles and responsibilities of an HSC?

1.        

2.        

3.        

Satisfactory ☐    Unsatisfactory ☐

Q16:       What is the primary role of an HSR?

Satisfactory ☐    Unsatisfactory ☐

Q17:       What should you do when a health, safety or security issue is brought to your attention?

Satisfactory ☐    Unsatisfactory ☐

Section 4: Implement and monitor procedures for identifying hazards, and assessing and controlling risks

Q18:       What are the four (4) steps to risk management?

1.        

2.        

3.        

4.        

Satisfactory ☐    Unsatisfactory ☐

Q19:     List four (4) situations when you should coordinate scheduled hazard identification activities.

1.        

2.        

3.        

4.        

Satisfactory ☐    Unsatisfactory ☐

Q20:       What is a hazard?

Satisfactory ☐    Unsatisfactory ☐

Q21:     List three (3) hazards that relate to work practices.

1.        

2.        

3.        

Satisfactory ☐    Unsatisfactory ☐

Q22:      List three (3) List three security hazards.

1.        

2.        

3.        

Satisfactory ☐    Unsatisfactory ☐

Q23:      List three (3) psychosocial hazards.

1.        

2.        

3.        

Satisfactory ☐    Unsatisfactory ☐

Q24:       What should you do whenever a hazard is brought to your attention by another worker?

Satisfactory ☐    Unsatisfactory ☐

Q25:       What is a risk assessment?

Satisfactory ☐    Unsatisfactory ☐

Q26:      The code of practice for managing WHS risks recommends you undertake a risk assessment in certain    situations. List two (2) of these situations.

1.        

2.        

Satisfactory ☐    Unsatisfactory ☐

Q27:       Why is it important to involve others when coordinating and participating in risk assessments?

Satisfactory ☐    Unsatisfactory ☐

Q28:       What is risk control?

Satisfactory ☐    Unsatisfactory ☐

Q29:       What is the hierarchy of risk control from most to least effective?

Satisfactory ☐    Unsatisfactory ☐

Q30:       Who should take action to implement risk control methods?

Satisfactory ☐    Unsatisfactory ☐

Q31:      List two (2) reasons why it’s important to monitor and review the effectiveness of control measures.

1.        

2.        

Satisfactory ☐    Unsatisfactory ☐

Q32:       What should you do if you identify any inadequacies in control measures?

Satisfactory ☐    Unsatisfactory ☐

Section 5: Implement and monitor health, safety and security training

Q33:       How can you identify WHS training needs for your team?

Satisfactory ☐    Unsatisfactory ☐

Q34:       You are organising health and safety training for your kitchen staff as you have noticed an increase in burn                 accidents. You have organised a one-day session at an external training provider specialising in health and                 safety in a commercial kitchen. What arrangements do you need to make to ensure the training happens?

Satisfactory ☐    Unsatisfactory ☐

Q35:       The kitchen staff have all attended the health and safety training in kitchen safety. How will you monitor if the                 training was effective?

Satisfactory ☐    Unsatisfactory ☐

Q36:       You have noticed that the apprentice chef is still having some issues following the safety procedures to prevent                 burns. What do you do to ensure he follows these procedures?

Satisfactory ☐    Unsatisfactory ☐

Section 6: Maintain WHS records and reports

Q37:       When completing a WHS incident report or risk identification, what procedures do you need to follow?

Satisfactory ☐    Unsatisfactory ☐

 Q38:      What information can you refer to in order to provide reliable and timely management of workplace health,                 safety and security issues?

Satisfactory ☐    Unsatisfactory ☐

Q39:       List three (3) ways you can minimise waste when creating and maintaining WHS records and reports?

1.        

2.        

3.        

Satisfactory ☐    Unsatisfactory ☐

TASK b – project

Learner assessment guide and evidence

This assessment requires you to:

  • Complete a risk assessment.
  • Implement and monitor adherence to workplace health and safety procedures.
  • Coordinate consultative processes.
  • Coordinate WHS training and the maintenance of records.
  • Demonstrate management practices that must be implemented for compliance with WHS.

You are required to do the following:

  • Complete tasks 1-11.
  • Organise a team meeting on WHS procedures.
  • Answer all the questions.

Task 1: Complete a risk assessment

You are required to complete a risk assessment in your workplace or a simulated workplace.

You are required to identify risks in the workplace related to the following situations:

  • Evacuation of staff and customers.
  • Security management of cash, documents, equipment, keys or people.
  • Handling chemicals and hazardous substances.
  • Workplace accidents.
  • Hazard identification and reporting.

You are then required to complete a risk assessment matrix based on these risks to assess the risks from most important to least important to address.

Place the risks you identified on the risk assessment matrix and prioritise at least three (3) of these in order from most important to least important to address.

Risk Assessment Template

Potential hazard

Who is at risk?

Existing control measures

Preventative measures

Responsibilities

Risk matrix

CONSEQUENCES

Very high severity

4

High severity

3

Medium severity

2

Low severity

1

Low likelihood

1

Medium likelihood

2

High likelihood

3

Very high likelihood

4

LIKELIHOOD

Risk rating template

Risk

Risk assessment equation

Risk rating

1.              

2.              

3.              

4.              

5.              

6.              

7.              

8.              

Task 2: Question and answer

Q1:         What tasks do you complete when organising a risk assessment?

Satisfactory ☐    Unsatisfactory ☐

Q2:         What steps are involved in a risk assessment according to your organisation’s procedures?

Satisfactory ☐    Unsatisfactory ☐

Q3:         Who is involved in a risk assessment in your organisation?

Satisfactory ☐    Unsatisfactory ☐

Q4:         Explain any new preventative measures that you would implement for the three areas you identified in your                 risk assessment.

Satisfactory ☐    Unsatisfactory ☐

Task 3: Action plan

You are to create three (3) new workplace health and safety procedures based on the risk assessment you completed in Task 1.

These need to be related to:

  • evacuation of staff and customers
  • security management of cash, documents, equipment, keys or people
  • handling chemicals and hazardous substances
  • workplace accidents
  • hazard identification and reporting

You need to complete an action plan for the three new WHS procedures.

You need to include information about:

  • the new procedure
  • who is responsible for implementation
  • areas and team members involved
  • timeframe for roll-out of new procedures
  • any training to educate team members on the new procedures
  • when the new procedures will be reviewed for effectiveness

Complete the templates provided.

Satisfactory ☐    Unsatisfactory ☐

Action plan TEMPLATE

Date of plan:

Name of person completing plan:

New WHS procedure

Who is responsible for implementation?

Include anyone who will need to assist and their job role.

Areas and team members involved

Timeframe for roll-out

When will new procedures need to be fully rolled out?

Training

Provide a description and timeline for WHS training.

Review

When will the new procedure be reviewed for effectiveness?

1.

2.

3.


Task 4: Communicate new procedures

You are to run a team meeting outlining the three (3) new procedures you identified in Task 3.

You will organise a suitable time for the meeting with your assessor and your team members.

During the meeting you must include the following:

  • Explanation of new WHS procedures.
  • Any changes to WHS policies as a result of this.
  • Any changes to hazard identification, risk assessment or reporting.
  • Ask for input from team members about the new WHS procedures.
  • Outline how the team’s ideas can be applied to the new WHS procedures.
  • Outline when and how the new procedures will be rolled out to all team members.
  • Explanation of how the new procedures comply with WHS legislation or hospitality industry safety codes of practice/standards.
  • Explanation of where documents of the new procedures can be accessed.
  • Explanation of any training that will be provided to team members.

You need to organise a meeting agenda and meeting invitations (as required in your organisation).

You need to use appropriate tools and documentation during the meeting, for example, a PowerPoint presentation, technological equipment (laptop, projector, etc.), handouts.

Copies of the agenda, PowerPoint presentations and handouts are to be given to the assessor prior to the meeting.

Conduct your team meeting.

Your assessor will use the provided checklist to assess your performance during the meeting.

Satisfactory ☐    Unsatisfactory ☐

Create a meeting

Meeting name:

Meeting purpose:

Participants

Participant name

Reason for participation

Meeting agenda

Date:

Meeting name:

Location:

Purpose statement:

Welcome statement:

Acceptance of previous minutes

Agenda item

Presented by

Duration

Name of agenda item.

Name of person who will present agenda item.

Assigned length of presentation and discussion.

1.       

2.       

3.       

4.       

5.       

6.       

General business

Next meeting:

Learner practical checklist

  • To be completed by the learner.
  • This is a tool to assist you when submitting your assessment tasks.

You must complete the following tasks for this assessment

Completion status

Yes

No

Organised and distributed agenda.

Explained three new WHS procedures.

Used oral communication skills to explain WHS procedures and information on safe work practices.

Consulted with staff about new WHS procedures.

Listened to and used team feedback to identify ways to improve WHS procedures.

Provided an opportunity for staff members to contribute their views on current and future WHS management practices.

Outlined how and when the new WHS procedures would be rolled out.

Explained how the new procedures comply with WHS legislation or industry codes of practice/standards.

Explained any training that team members will undergo for the new procedures.

Task 5: Question and answer

Q1:         Did your team have any concerns or issues with the new WHS procedures you are implementing? Briefly                 explain.

Satisfactory ☐    Unsatisfactory ☐

Q2:         How could these issues be overcome?

Satisfactory ☐    Unsatisfactory ☐

Q3:         What legislation or industry standards do your new procedures comply with?

Satisfactory ☐    Unsatisfactory ☐

Q4:         What issues did you identify during the consultation process and what action did you take to resolve the                 issues?

Satisfactory ☐    Unsatisfactory ☐

Q5:         Describe any feedback you’ve provided to management during or after the completion of your consultation                 activities in Task 4.

Satisfactory ☐    Unsatisfactory ☐

Q6:         Did you have to alter your plan to accommodate changing needs of the workplace or employees? If so,                 describe how.

Satisfactory ☐    Unsatisfactory ☐

 Q7:        Were the consultative processes effective in identifying issues and communicating with staff? What    improvements would you make for the future?

Satisfactory ☐    Unsatisfactory ☐

Task 6: Monitor WHS procedures

Implement the three WHS procedures that you identified in Task 3.

  • Monitor work operations and the use of the three new procedures in your area of responsibility over a one-week period.
  • Report on issues of non-compliance with the new WHS procedures and work health and safety legislation, procedures and safe work practices.
  • Document any action you intend to take as a result of your observations (hazards identified through staff processes, who you will notify or consult with, training needs identified, reports to be completed, etc.)
  • Briefly comment on the effectiveness of existing procedures in maintaining the health, safety and security of personnel and any recommendations for change.

Satisfactory ☐    Unsatisfactory ☐

Date

Issue identified

Intended action

Effectiveness?

How do the existing procedures maintain the health, safety and security of team members?

Recommendations

Are there any recommendations for change?


Task 7: Question and answer

Q1:     What action do you need to take as a result of your monitoring?

Satisfactory ☐    Unsatisfactory ☐

Q2:     How will you implement these actions? Include information about timelines.

Satisfactory ☐    Unsatisfactory ☐

Q3:     Is there another area of WHS that you are concerned about after completing your monitoring activities? Explain. How will you respond to this?

Satisfactory ☐    Unsatisfactory ☐

Q4:     How do you monitor the day-to-day effectiveness of WHS practices in maintaining the health, safety and security of personnel?

Satisfactory ☐    Unsatisfactory ☐

Task 8: Training evaluation

  • Select an area in relation to work health and safety.
  • Observe, monitor and analyse an employee’s proficiency in completing the required tasks over a week.
  • Document your observations in a training needs analysis and make recommendations for further training required.
  • Organise and implement the appropriate training.

Satisfactory ☐            Unsatisfactory ☐

Training Needs Analysis

Employee:          ___________________________________

Job role:               ___________________________________

Task breakdown or skills/knowledge required to perform task

Employee skills/knowledge displayed

Competency demonstrated in this task?

(Yes/No)

Further training required?

Yes/No
(Include details)

                                             

Task 9: Question and answer

Q1:     Research two (2) possible providers for the training needs you identify. Include information on training costs and arrangements.

Satisfactory ☐    Unsatisfactory ☐

Q2:     How long does it take to arrange and complete the training from the time the training need was identified?

Satisfactory ☐    Unsatisfactory ☐

Q3:     Has training improved the employee’s work practices? If so, explain what you have observed. If not, describe what action you plan to take.

Satisfactory ☐    Unsatisfactory ☐

Task 10: Compliance

Source and collect the following completed documentation in your workplace. If you are unable to source them in your workplace, complete research online and locate them.

  1. WHS consultation form
  2. Hazard identification form
  3. WHS incident/accident notification form
  4. Risk control forms
  5. Training action plans

Your assessor will ask you about the purpose that each one is used for.

Present these to your assessor during a meeting or save and submit them to the LMS.

Satisfactory ☐            Unsatisfactory ☐

Task 11: Question and answer

Q1:     Explain the conventions you should follow to complete these forms.

Satisfactory ☐    Unsatisfactory ☐

Q2:     Which WHS legislation or codes of practice did you need to refer to or comply with when implementing and monitoring the WHS procedure in Tasks 3, 4 and 6? Explain.

Satisfactory ☐    Unsatisfactory ☐

Q3:     What data can you collect in your workplace to see the effectiveness of WHS procedures?

Satisfactory ☐    Unsatisfactory ☐

Q4:     How often should WHS documents be referred to, to check the effectiveness of WHS procedures?

Satisfactory ☐    Unsatisfactory ☐

Q5:     You notice that some team members are not stacking the shelves correctly and according to work safety procedures in the storeroom. You have just seen some heavy items stored on top. What is your response? When would you deal with this issue?

Satisfactory ☐    Unsatisfactory ☐

Q6:     You are looking through the WHS incident reports and notice that many of the forms are difficult to read due to the illegibility of the handwriting. It is really important for anyone to be able to read these documents in order to analyse the information in them. How and when would you deal with this issue?

Satisfactory ☐    Unsatisfactory ☐

Q7:      What action can you take to minimise the use of printed materials and reduce waste when organising WHS documentation?

Satisfactory ☐    Unsatisfactory ☐

Q8:      Explain the scheduled hazard identification activities that are required to be completed in your workplace according to workplace legislation.

Satisfactory ☐    Unsatisfactory ☐

 Q9:     WHS legislation specifies that hazard identification should occur in which situations? List four (4).

1.        

2.        

3.        

4.        

Satisfactory ☐    Unsatisfactory ☐

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